Refund policy

Each crystal quartz vase is handmade to order, making every piece unique.

  • Returns are accepted within 14 days of delivery for damaged or defective items.
  • Because each vase is handcrafted, we do not accept returns or exchanges for change of mind or minor natural variations in color, crystal placement, texture, or pattern.
  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
  • Approved refunds will be issued to your original payment method after inspection.

For assistance, contact: ashpetalblade@gmail.com